WHO
WE
ARE
We’re a global artist services company connecting artists and fans through merchandise, e-commerce, and creative campaigns.
With 35+ years of experience and bases in London, Berlin, and Tokyo, we offer end-to-end support - design, production, fulfilment, touring,
marketing and distribution.
Chart-registered in 20 countries and trusted by artists worldwide,
we’ve shipped millions of orders to fans across 100 nations.
We are about services, not ownership.
OUR ETHICS
Our commitment to sustainability
BSI Merch & Artist Services committed to partnering with sustainable and ethically operated companies. From packaging types through to inks and materials, we are dedicated to actively reducing our carbon footprint.
We care deeply about personnel at every level of the company structure. Ethical work practices such as living wages and positive work environments for all. This belief extends through to our choice of suppliers and high working standards.
Packaging
Our packaging, tape, and mailing bags are all 100% recyclable and made from at least 70% recycled materials. Our standard brown mailing boxes are made from reinforced corrugated cardboard which is 100% recyclable in addition to our mail bags also being 100% recyclable.
Tree Nation
BSI Merch & Artist Services partners with Tree-Nation (deforestation is responsible for roughly 17% of all climate change emissions) as part of our mission of being sustainable. This means every time someone makes a purchase from a selection of our stores, Tree-Nation will plant a tree in Madagascar or Tanzania forests, helping offset carbon emissions.
GERMANY
JAPAN
FOLLOW US
UNITED KINGDOM
London Office
H.O.M.E
20 Commercial Street, Spitalfields
London, E1 6LP
Berlin Office
Pfuelstr. 5, 3 AFG 3.L,
10997 Berlin
Tokyo Office
150-0022
Tokyo-to, Shibuya-Ku
3-1-1 Ebisuminami
Ichigo Ebisu Green Glass Building
Level 6 Unit 609
Warehouse
Gottlieb-Dunkel-Straße 20/21
Bereich Blau / Haus 1
12099 Berlin
Warehouse
Unit G Precision Park, Ashbourne Drive
Leamington Spa, CV31 3SS
Any enquiries relating to orders will not be responded to from above contact details. For customer service enquiries for our webstores please contact customerservices@bsimerch.com